FAQs
As I share the Miche Bag at Home Shows and just about everywhere I go, I’m asked these questions over and over. So, I thought it would be easier if I just answered them here:
What are the Miche Bag and Miche shells made of?
The exterior of the base bag is made of a silk/polyester blend. The shell material varies depending on the style, but can be: faux leather, faux crocodile skin, faux cheetah fur, regular nylon, textured nylon, canvas, or cotton. All of our products are made from 100% man made materials and are completely animal friendly.
What are the dimensions of the Miche Bag?
The Miche Bag is 5.75″ (wide) x 11.75″ (long) x 6.5″ (tall). The bottom base of the Big Bag is 14″ by 5.5″ and about 12″ tall.
If I have a problem with my bag – how can I replace it?
If you receive your bag and shells and have any problems with them, please email me with the subject line “Replacement Miche,” and I’ll help you out right away!
What’s your return policy?
I will gladly accept returns or exchanges ordered through me within the first 30 days of placing your order, if the items are still in new condition. Please keep the clear plastic packaging with the stickers intact. If you’re not satisfied with your purchase, please contact me within 30 days of the date of purchase to initiate a return request. You’ll need to provide the packaging. All returned product must be in original condition and free of damage.
What about refunds?
Miche will honor all requests for refunds within 30 days of purchase/order if the items are returned in original condition and in the original packaging. Just contact me, and I’ll take care of it for you.
Can Miche Bag magnets cause damage to credit cards, cell phones, or other electronic equipment?
Our magnets are a specific type permanent magnets called “earth magnets”. While this is great for holding the shell in place, it carries the benefit of being absolutely harmless to credit cards, iPod’s, cell phones, and other similar electronic devices. An “earth magnet” would have to be the size of a baseball or larger to damage any of those items. So don’t worry – your Miche Bag will do no harm!
How do I change the handles on my Miche Bag?
To change the straps open the metal ring that attaches the straps to the bag. To open the clasp, just push down on the top of the metal ring (you might have to push hard to unlatch it). It should open allowing you to slide out the straps and attach the new ones.
More questions?
